Section outline

  • Welcome to CCOM 2313 - Business & Professional Communication!

    Course Introduction
    This course will teach you how to communicate effectively in a professional context, focusing on both oral and written communication skills, including business correspondence, interviewing, individual presentations, group problem-solving and adapting to organizational cultures.  

    Upon successful completion of this course, the student will be able to:

    1. Recognize business situations/issues (both positive & negative) and formulate appropriate responses
    2. Demonstrate an awareness of the rhetorical theory and understanding the relationship between audience, purpose, and text.
    3. Create professional business/technical documents in appropriate formats using correct grammar and effective style, structure, and visual elements
    4. Deliver professional and polished presentations (in person or virtually) using appropriate style, structure and visual elements
    5. Demonstrate effective communication and collaboration skills within a group or team
    6. Demonstrate cultural competence in business communication
    7. Discriminate between ethical and unethical communication practices

    Navigating the Course
    Adopting institution should provide learners information on how to navigate the course. Consider adding an introductory navigation video. Text description could include, for example:

    This course is set up in Modules covering various topics which may be accessed from the course navigation menu on the left or by scrolling below. Modules may be collapsed in the menu and it the body of the course to minimize scrolling. Each module includes the relevant chapters followed by various activities, which may include discussion forums, listening activities and quizzes, practice quizzes, module tests, and other relevant activities as appropriate for each module. Many items are required and may be marked as completed automatically when the activity has been submitted (the broken check box), but others will marked as done by the student (the solid check box). 

    Please move through the items below and continue through the Learner Support and Getting Started modules before moving on to Module 1. Be sure to check for announcements and due dates to stay on track.


    Creative Commons attribution license This course and its contents are licensed under a Creative Commons Attribution 4.0 International License by LOUIS: The Louisiana Library Network, except where otherwise noted. 
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